Below is our Order and Shipment Policy to ensure a smooth and transparent shopping experience. Please review this policy carefully before making any purchase.
Order Confirmation
Upon placing an order, you will receive an email confirmation containing your order details. Please ensure all details, including shipping address and item specifications, are correct. In case of any changes, please contact us within 24 hours of receiving the email.
Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays). In the event of high order volumes, processing times may be extended. You will be notified via email if your order is delayed or canceled.
Shipping Rates
Shipping costs will be calculated at checkout based on your location.
International Shipping
We ship worldwide. Please note that international orders may be subject to customs duties, taxes, and additional fees imposed by the destination country. These fees are the responsibility of the customer.
Shipping Delays
While we strive to deliver your order within the estimated timeframes, unforeseen delays can occur due to factors beyond our control (e.g., weather conditions, customs delays). We are not responsible for shipping delays caused by the carrier.
Risk of Loss
All items purchased from Khwaabkari are made pursuant to a shipment contract. This means the risk of loss and title for such items pass to you upon delivery to the carrier.
Contact Us
For any questions or concerns regarding your order or shipment, please contact our customer service team at khwaabkari@gmail.com.
Thank you for shopping with Khwaabkari!