At Khwaabkari, we are committed to delivering high-quality materials and products. Returns and exchanges are only available in cases where we have made a significant error, such as providing an incorrect or defective item.

In such instances, customers may opt for store credit or an exchange under the following conditions:

• The item is reviewed by the Khwaabkari team and the issue is confirmed
• The item is unused and undamaged by the customer
• The customer contacts Khwaabkari within 24 hours of receiving the item

Please note that:

• Items purchased on sale are not eligible for return or exchange
• Delivery charges are non-refundable